FAQs

  • The classes are designed for physicians who are live with Epic and looking to increase their efficiency. Providers using Epic are welcome to attend.

  • Non-physicians/APPs such as trainers or physician liaisons are welcome to observe the class alongside a Physician/APP who registered.

  • We recommend the Nurse Advanced Chart Explorer (ACE) program. The Nurse ACE curriculum is accessible with an Epic UserWeb account and provides nurses and support staff with free, 15-minute efficiency modules for the workflows they complete most often. The modules are asynchronous, so they can be accessed anytime it's best for the caregiver.

  • The classes are free.

  • Yes. The University of Wisconsin School of Medicine and Public Health designates each session for 1-hour of AMA PRA Category 1 Credit(s)™.

  • These are hour-long, virtual classes led by Epic trainers. Each session includes 45-50 minutes of fast-paced demonstrations, followed by Q&A time with Epic staff. You’ll also receive materials for reference outside of class.

  • You will receive a confirmation email from SmartUserTraining@epic.com one week prior to class that provides you with information on how to join the session. You will also receive a reminder email the day before your class begins, which will include the Zoom link.

  • Classes are removed 2 days before they begin to ensure every registration request is processed. If you would like to sign up for classes up to the moment they begin, track the courses you’ve taken, and practice what you’ve learned in an Epic hosted training environment, consider participating in the Physician SmartUser Program.

  • While the sessions are not recorded, much of the content exists in Here's How and Power Bite videos. You can see the related content in this document on the Epic UserWeb: Efficiency Training Video Resources.